Frequently Asked Questions

Service Area Coverage

General FAQs

RiverForge Studios is based in Sunderland and covers Sunderland, Newcastle, South Shields, Durham and surrounding areas. Projects further afield may also be considered.

• Do you provide free estimates?
  Yes. Photos, rough measurements and a short description are usually enough to get started.

• Do you offer 3D designs?
  Yes, for suitable bespoke projects before the final quote is agreed.

• Do you supply materials?
  Yes. We can supply and fit, or fit suitable customer-supplied materials. We can’t accept liability for any pre-existing damage, defects or faults with materials supplied by the customer.

• Do you require a deposit?
  Some jobs require a deposit to secure the booking and cover materials.

• How do I book?
  Once the quote is agreed, we’ll confirm availability and secure your date.

Materials & Finishes

We work with a wide range of materials and finishes depending on the project, including painted MDF, timber, sheet materials and prefinished products. We’ll recommend suitable options based on the finish, durability and budget you’re looking for.

Lead Times & Availability

Our lead times vary depending on the type and size of project and our current workload. We’ll always confirm our earliest available dates before you book.

Still Have Questions?

If your specific query isn't covered here, our team is ready to provide a detailed response.